: Communication in Healthcare is a course that provides a professional understanding of healthcare communications and the best practices for creating a positive and nurturing environment not only for patients but for co-workers as well.
This course begins by giving an overview of how different forms of communication from verbal to body language effect communication in healthcare . It then dives deeper to explain the different types of discipline within a professional environment and how best to communicate these disciplinary actions. Finally it explains different standardized communication skills and how these skills guarantee precision and an environment where workers feel comfortable expressing their concerns.
Upon completion of this course the learner will be able to:
• Describe the different forms of communication
• Explain the different types of disciplinary actions in healthcare
• Communicate professionally and divisively within a healthcare setting
• Outline how good communication skills can improve the workplace environment both for patients and workersInstructor Description
: Though this course is self-paced, it is supported by a client adviser. Our client advisers are available to answer student questions and monitor student progress to ensure completion of the course. Motivating and encouraging students, the client adviser gives students inspiration to succeed.
This program does not require any additional purchases of supplementary materials.